Dense fog can create dangerous conditions on the road. The safest thing to do is pull over into a parking area until the fog clears. If you must continue your trip, keep in mind these tips for driving in fog: Minimize distractions. Turn off your cell phone and the stereo. Reduce your speed. Because you can't see the road or other vehicles, a low speed can help you react safely. Roll down your window to listen for cars. Use roadside reflectors as a guide. The markings can help you navigate twists and turns. Turn off cruise control for more control of your vehicle. Use windshield wipers and defrosters to limit excess moisture on the window. Drive with low beams and fog lights. High beams can w
Dean Sprague’s shop’s growth has coincided with a focus on customer service. From working in his father’s small, two-bay shop for 15 years to opening his own state-of-the-art car dealership, Dean Sprague says the late-night hours he has spent learning every aspect of the body repair business has led to a single revelation: It’s all about the customer. “A big part of our growth has been through word-of-mouth referrals,” he says. “Our customers willingly refer business to the shop and we’ve been growing steadily because of it.” That dedication to customer service throughout his career was the basis of his FenderBender Award nomination in 2015. By achieving a high level of trust with customers
